If you are having a problem with your username or password, the fastest way to restore your access to your account is to use the automated Username & Password Help on the homepage.

If you have specific questions about pre-op instructions, arrival time, insurance/billing etc. please contact your medical facility or doctor directly.

For all other questions, please review our support topics as you will find the answers to most common questions there. If you could not find the answer to your question, please enter the information below to be contacted by a One Medical Passport representative.

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