How to Get Help with the One Medical Passport Website
I forgot my username or password:
If you have used One Medical Passport before, the fastest way to access your account is to use the automated username & password help here.

Questions about my procedure, insurance or billing:
If you have any questions about your procedure such as pre-op instructions, arrival time, insurance/billing, etc. please contact your medical facility or doctor directly.

Answers to frequently asked questions can be found here:

Still need help?
Our Support Team will email you if you provide your contact information below:
Your Email Address
Your Phone Number
Please describe the issue we can help you with: